Quick Answers

Frequently Asked Questions

Can’t find what you’re looking for? Contact us directly.

Do I need to pay online?

No. All orders are Cash on Delivery (COD) — you pay the rider in cash when your book arrives.

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How long does delivery take?

1–3 working days for major cities like Karachi, Lahore and Islamabad, and 3–5 working days for other cities across Pakistan.

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How do I place an order?

Open any book's page and fill the short order form, or message us directly on WhatsApp with the book name and your details.

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Can I order more than one book at a time?

Yes. Message us on WhatsApp with the list of titles you'd like and we'll confirm the total and delivery charges together.

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Are the books original / genuine?

Yes, all books sold on PremiumBooks are genuine copies sourced from trusted suppliers.

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What if I receive the wrong book or a damaged copy?

Message us on WhatsApp within 48 hours of delivery with a photo, and we'll arrange a free replacement or refund. See our Shipping & Returns page for details.

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Do you deliver outside major cities?

Yes, we deliver nationwide across Pakistan, including smaller towns, though delivery may take a little longer.

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Can I cancel my order?

Yes, as long as it hasn't been dispatched yet. Message us on WhatsApp as soon as possible to cancel or change your order.

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